Ideas for Merchant Technical Support

How I Find My API Username, Password and  Signature    ... View more

Hi Pay Pal, please contact me, your email form didn't seem to work... ... View more

I am trying to activate my pay pal card and they havent varfied all info yet so xant do that i try to transfer my funds t ok bank cant do that i need my money what do i do an item has been shiped an tracking number has been sent this id beyond frustrating. ... View more

I have quickbooks create a url like this https://www.paypal.com/cgi-bin/webscr?cmd=_xclick&business=larryj@go2props%2Ecom&item_name=%20Invoice-97333%20&amount=1,000.00 in order to allow my customers to pay by paypal or credit card. The problem I have is that anytime I have an amount over 999.99 dollars, Quickbooks automatically adds a  "," in to the amount.  Is there anyway that Paypal can automatically strip the "," out of the amount string.  Ex:  In the url of  https://www.paypal.com/cgi-bin/webscr?cmd=_xclick&business=larryj@go2props%2Ecom&item_name=%20Invoice-97333%20&amount=1,000.00 change the 1,000.00 to 1000.00.     ... View more

I am getting the error :we aren't able to process your payment using your PayPal account at this time .please go back to merchant and try using a different payment method ... View more

I am having some difficulty with online payments generated from a WordPress website. I have PayPal connected to a Gravity Form with a PayPal Add-On plugin and to The Events Calendar with a Registrations plugin. The payment actually goes through to PayPal in real life, and I get a receipt "You paid $2.00 USD to (Seller)". However, no email is triggered by the plugins as expected.   I discovered that in the PayPal Instant Payment Notification (IPN) history, the status says Retrying. Likewise, the Gravity Forms Payment Status says Processing and Registrations for the Events Calendar shows the status as Online Payment Pending. It seems like one part of PayPal is working, but the IPN isn't communicating back to the website. Any ideas? ... View more

I live in FL, USA and wish to pay someone in Ireland. I am requesting her link. This is what was provided to me: Theresemc100@gmail ... View more

I'm currently on the phone with support, and have been for 1 hour and 43 minutes...   70% of that time is time spent on hold. I have people waiting to pay us, and nothing works. I've been to merchant services, re-routed to paypal proper, and who knows where I was routed this time.   Serious issue that has been reported more than once and needs fixed. Costing me hundreds - possibly even thousands - in MRR at this point.   -Matt ... View more

Can't delete my account and it's been modified not by me pay pal not helping me with my issues ... View more

How to change personal info without going through resolution center ... View more

Help! I am not understanding something. In order to set up PayPal on my website in WordPress I have been requested to provide API Certificate and password etc.,  Although I have followed the instructions here in the following link, I am still no further forward.  I go through all the motions but I don't get provided with an actual code! Seems very complicated compared to obtaining API codes from other sources. Please, can someone help?  Thanks,   https://www.paypal.com/gb/selfhelp/article/how-do-i-request-api-signature-or-certificate-credentials-for-my-paypal-account-faq3196?app=searchAutoComplete ... View more

hello, i am a web developer with some clients using paypal as payment gateway. Everything works fine until some customers with accented chars in their name or address (we are italian developers so we can get strange chars in names easily likè "Marcianò" "Pattà" or something like strange chars as degree symbol in address ie "Via Roma n° 77"). The post data received from paypal contains main question marks "?" (above examples are sent by paypal as "Marcian?", "Patt?" and "Via Roma n?77") and when i check if the payment si VERIFIED or INVALID by IPN scheme, the querystring i send back gives error, because it contains too many question marks. I figured that all the data is useful for payment signature, infact i supposed i could replace the question marks with empty string, but with no success obliviously. So many users made the transaction successfully, paying regulary, but ipn verify cannot work.   I also tried calling ipn url with POST instead of GET method, with no success even in this case. I also tried to use the github code for coldfusion, with no success (https://github.com/paypal/ipn-code-samples/blob/master/coldfusion/paypal_ipn.cfm)   this is driving me crazy, please help me! Thanks in advance! Cheers from Italy ... View more

Hi there,   I currently use payment processing through paypal on my website. Does PayPal offer gift aid processing as to other payment providers (sagely,charity checkout  etc). I want this to be implemented onto my website so upon the declaration the gift aid is processed. Also ive tried to contact braintree payment s (a PayPal company) about wether they offer gift aid processing however I haven't received a reply.    Thank you for any help! ... View more

Hello ,i have a recent build website in wordpress and i need to know how can i accept   credit and debit cards on-site payments. I know that are plugins for it but there are too many options and i am not sure wich one to choose. I have a address on USA , New Zealand and Romania, but i would like to use my Romanian address.   Thank you in advance for any information! ... View more

I'm using paypal.me which prompts the user to sign in to pay the request. When signing in on iPhone it forwarded me on to the payment page as expected. When I did it on Android it signed me in and took me to the home account page. From here it's not clear how to get to the payment page. This makes paypal.me redundant for Android without using a guest sign in. Does it work for anyone else on Android with google chrome?   I can't afford my customers to be having this issue so I'm planning on sending everyone to the sign in as guest page as a work around. Far from ideal. ... View more

I am working on a IOS app using IONIC 3. For payment I am using paypal. The paypal is working fine in android device, but in case of IOS, on clicking the paypal button the app is crashing.have tested both in simulator and real device. Need help   this is the last screen before error the error log. ... View more

I'm new to PayPal and trying to get my business set up to receive payments through PayPal. I built my company website 10 years ago and it has served me well. Now I'm trying to set up PayPal and I feel like you really don't want me here. I see abbreviations and or acronyms like "Sandbox", "REST AIP's", "NVP/SOAP API's", "SDKs" etc. Can you not afford to spell out the whole word or frase for those of us who don't know what they mean?  You've made it VERY difficult or even impossible to find and set up buttons such as "CheckOut" or "View Cart", for example I somehow dug deep enough to find a code set for a "View Cart" button, when I loaded it onto my web store page it showed as a "View Cart" button but brought me to a page that says "Your Cart is Empty" even when there were items in it. Shipping: Now there's a subject I could write a book on. Seems impossible to set up. I can't find a place to enter weights for my 14 products. Then, I don't see a place that will calculate every combonation of possibleproducts that might ship to any zone and any address in the USA. I think the system is terrible and completely un-intuitive. There should at least be an option for me to add the shipping cost before the customers funds are received. The 15% thing is ridiculous, Say my customer orders a quart of wax for $17.95 and he /she lives 5 zones away - you think UPS is going to ship it for $2.69? NOT! Frustrated-need HEEELLLP!     ... View more