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We welcome your ideas on how we can help improve our documentation and merchant integration services and features. We can't guarantee that ideas will be implemented but your ideas and kudos on ideas will give us valuable insights and feedback we can showcase to our product and developer teams.

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Push Notifications

Push Notifications

Allow PayPal business mobile app to push notifications with Iphone
9 Comments
Member

The Paypal Business app does not show on my IPhone notification list or even on my app list. Otherwise the app works fine. I reinstalled it but still ng. Apple support says it is a PayPal problem. 

Moderator
Status changed to: Needs Info

Hi @Rikoshay

To confirm, your suggestion is to allow push notifications from the PayPal Business App with an iPhone? Furthermore, you are describing that in addition to not being able to see receive push notifications from the PayPal Business App you cannot see the application in your Application list even though you have the application installed? 

 

Can you please let me know what version Apple iPhone you have? 

Member

Iphone7. Thank you for your interest in this matter. I need notifications for my business. I recently changed from Paypal to Paypal Pro. I was getting notifications before the change.

 

Moderator

Hi @Rikoshay

In regards to the push notifications for the PayPal Business app on ios, that feature is currently not enabled. I apologize for the inconvenience, but rest assured that this is a feature we are looking to enable sometime within this year. 

 

In regards to the notifications happening prior to the account change, do you happen to still have the regular PayPal application installed? The notifications are enabled on the regular PayPal app and they both look relatively the same which could explain why you saw them previously and not currently. 

 

Was my post helpful? If so, please give me a kudos!

Member

Thank you for that. I wish Paypal customer service would have told me that! I wasted several hours trying to get it fixed. So if I remove Paypal business app and just go back to the regular Paypal app, that will work? How do I give you kudos?

 

Member

 Thank you Christina! I removed Paypal Business and installed Paypal Cash Transactions and it immediately showed up on both notifications and under my apps. I am looking forward to my next sale so I can hear my notification! PS there is no way I can find to give you kudos.

Moderator

Hi @Rikoshay

I'm glad to hear that you have solved the problem and I apologize that you didn't receive this guidance earlier. I will ensure that we take the learnings from this thread and pass on the information to our teams that work on this. 

 

In regards to Kudos, that is a generic signature and unfortunately, this forum isn't set up so that you can provide kudos for me. I do however appreciate your desire to do so. 

 

Please reach out to the community with any other issues that may arise!


Christina 

Member

Thanks again. I have been hearing ding ding all day! Music to my ears haha.

Moderator
Status changed to: Accepted