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We welcome your ideas on how we can help improve our documentation and merchant integration services and features. We can't guarantee that ideas will be implemented but your ideas and kudos on ideas will give us valuable insights and feedback we can showcase to our product and developer teams.

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Payment Authorization email needs updating...and 1 other suggestion

0 Kudos

Payment Authorization email needs updating...and 1 other suggestion

Hi PayPal,


I tried out the paymentaction=authorization variable with an Buy Now button and discovered the email confirmation received as a result of payment needs updating. Within the email body, it addresses user as says "Hello,". No name. And it would be nice to update the payment authorization email subject heading format to "Item #{item_number} - Notification of Payment Authorization from {sender account name} ({sender PayPal email address})".


And/or receive an additional confirmation email once an authorization is captured like the one typically received when the variable is not used.




Status changed to: Accepted

Thanks, @sharpiemarker. I'll take this back to the product teams where it could be prioritized.  

Esteemed Advisor



Thank you! 🙂