shipping label refund after 48 hours HELP!!

adevroy
Contributor
Contributor

I printed a label for shipment 12 days  ago and the lady told me she didn't want the item after all so I have a label I need to void and get my refund back.  Paypal says up to 48 hours. It's been longer than that. How do I get my refund?

          Thanks for any help

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6 REPLIES 6

sandypurins
Advisor
Advisor

I don't think it's possible.

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adevroy
Contributor
Contributor

Really?? The post office told me it was and to contact paypal They knew it was 12 days ago too.. hmmmm this **bleep**, maybe I won't print shipping labels anymore from paypal..

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sandypurins
Advisor
Advisor

adevroy,

Try calling PayPal... login to your PayPal account and click on the "Contact Us" link at the bottom of the page... there you will find contact instructions and the PayPal phone number for your account.

Let us know what they say.

 

Sandy

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adevroy
Contributor
Contributor

Ok I will... ty

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adevroy
Contributor
Contributor

Dear Arlene Devroy,

Hi Arlene, my name is James with PayPal Consumer Support. I hope you
have enjoyed your day!

You may qualify for a one-time courtesy credit for the amount of the
shipping label from PayPal. The void link is only available for 48
hours, so this is why you do not see it any longer.

We're currently reviewing your request for a credit for your label dated
2/26 for $14.96.

If we approve the credit, it will post to your account after 21 calendar
days (from the date the label was created) for Parcel Post and Media
Mail, and after 15 days for all other USPS mail service, and only if the
label was not used.

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sandypurins
Advisor
Advisor

Hi adevroy, That sounds promising. Thanks for posting back.

 

Sandy

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