paypal doesnt recognize my email account

bucket97
New Community Member

I am borrowing my sister account to post this message.  I was trying to pay something in ebay and paypal is not recognizing my account.  I just bought something in January, so I know its a working account. I tried to select the forget password, that didnt work.  I tried to enter the different method (name, zip,etc) of retrieving the userid but its not recognizing my account.  I am 100% sure of the email address.  I can look up on ebay and see the address is link.  What Should I do next?  HELP

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1 REPLY 1

skier
Advisor
Advisor

You need to contact PayPal's Customer Service.   They should be able to assist you.

 

US/Canada
1 - 888 - 221 - 1161
or
1 - 402 - 935 - 2050

4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday

Note, If you're trapped in the the phone maze, press Zero.

 

 

Regards,

 

skier

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