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not receiving email notifications on received money into Paypal

New Community Member

not receiving email notifications on received money into Paypal

The money is received into Paypal but I do not get a email notifying me that Paypal has received it.

6 REPLIES
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New Community Member

Re: not receiving email notifications on received money into Paypal

Same! Same!

 

Do we need to set something up??

New Community Member

Re: not receiving email notifications on received money into Paypal

I am having the exact same issue.  I used to receive them and one day they just stopped.  I have spoken with technical support and nothing seems to fix the issue.  Has anyone been able to fix it?

New Community Member

Re: not receiving email notifications on received money into Paypal

I'm having the same problem.  Glad I'm not the only one but I'd like a solution because I'm starting to look unresponsive to my customers.  Mine has worked fine for years and suddenly stopped a few weeks ago.  I think I'll tech support.

New Community Member

Re: not receiving email notifications on received money into Paypal

I started having this problem a couple of days ago. I am not receiving ANY email notifications as before. I called tech support this morning and have since received 1 email, but no more. Has anyone figured this problem out. I haven't changed any options, and I've checked my spam filter, etc., etc.

Contributor

Re: not receiving email notifications on received money into Paypal

yes, go into your profile and click on more options, under account information click on notifications.

New Community Member

Re: not receiving email notifications on received money into Paypal

I checked my account information and I have it all marked to notify me, but I'm not getting any notifications. I use to. Just not anymore.