need help lifting limit Please

newuserquestion
Contributor
Contributor

Ok so the account is for a non-profit and the bank account is set up and linked. 

Our treasurer went in and entered the non-profit credit card # to lift the account limit of $500 so we can transfer our $ into the checking account, but it wouldn't accept the credit card.

I just went in and entered my personal credit card, and got a message that it was already in use (I'm assuming for my personal pay pal account.) So, I then enter my second credit card and I keep getting an error message that it's invalid.

 

What gives? How can I lift the limit and why doesn't pay pal allow non-profits to use the non-profit credit card? 

Very frustrated.

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1 REPLY 1

skier
Advisor
Advisor

Suggest contacting Customer Service.

 

PayPal Customer Service:
US/Canada
1 - 888 - 221 - 1161
or
1 - 402 - 935 - 2050

4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday

Note, If you're trapped in the the phone maze, press Zero.

 

 

 

Regards,

 

skier

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