how can i change the shipping address after i confimed the order?

lavena
Contributor
Contributor

After I click on BUY IT, I reliazed that I have the wrong shipping address.

I contacted the seller, he said he can only ship to the address that I posted.

what can I do to change it now??

thank you for your help!!

Login to Me Too
4 REPLIES 4

davidbryen
New Community Member

I have the same problem. any resolution?

 

db

Login to Me Too

lbott
New Community Member

I just did this myself...I sent the seller a new address (which is one of the ones registered to my user account) but I don't know if they'll change it, as they haven't gotten back to me yet...

Login to Me Too

lavena
Contributor
Contributor

for all that have the same problem:

i went to the post office to pick up my order.

i don't know if that's because the seller send me by RR mail or what.

i checked the tracking number every day, and went to the post office by the arrived day.

 

hope you all can get your order.

 

😉

Login to Me Too

skier
Advisor
Advisor

Ask the seller to cancel the transaction and refund your money.   Then go fix your account and reorder.   Explain to the the seller what happened and that you will reorder.   Yep, it creates extra work for both you and the seller but,  will be a cleaner way to resolve the issue.

 

If the seller ships to an address that is not in the email notification, he or she won't be covered under the Protection for Sellers should something go wrong with the deal.

 

Regards,

 

skier

 

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.