gateway payment code
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As Merchants using the Paypal payment gateway, do we have access to the error codes so we can assist customers who are having a problem? I have a customer who is receiving code 10417, and simply telling her to use another payment method does not enlighten either of us. Thanks for any assistance or information.
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Yes, you can access the PayPal Error Codes via the 2 links below...
Error Code 10417:
Instruct the customer that PayPal is unable to process the payment and redisplay alternative payment methods with which the customer can pay.
Error Message Reference:
https://www.paypal.com/en_US/ebook/PP_NVPAPI_DeveloperGuide/Appx_errorreference.html#2203164
API Error Codes:
https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=developer/e_howto_api_nvp_errorcod...
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