Unrecognized Shipping Address
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I just made a purchase and in selecting which address to send to, I noticed an address which I do not recognize at all. The other addresses on the list are true addresses which I have shipped products to. Does this mean my account has been compromised? I did display all purchases within the last 3 months and did not see anything suspicious.
Thanks for your help!
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Your account might have been hacked, but a random address doesn't necesarily mean that it has - that's a clipboard issue and it could be that your browser picked that up from the last user and didn't clear it properly.
You could change your passwords to be sure, just in case.
And, for additional security, visit the security center in your Paypal account and buy one of their security keys for $5. It puts a separate, randomly-generated numerical password on your account that changes every 30 seconds and cannot be hijacked, even if the scammer has your password.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Buyer gave incorrect address then filed a dispute, which I lost! in About Protections
- Asking to add card when card already added in About Settings
- What information does the merchant see? in About My Account
- Fraudulent order email, wants you to login from an attachment in their email. in About Protections
- the seller shipped the item to my same zipnot my address and eBay close the case in seller’s favor. in About Payments