Problems getting payments with subscriptions

barrywiki
New Community Member

I have set up a PP button, not hosted at PP for a subscription.

 

One customer who has a Credit card linked to his PP account got this error message after clicking pay:

 

Sorry, an error occurred after you clicked the last link

If you were in the process of buying something, or sending money to family or friends, we recommend you check both your PayPal account and your email inbox for a transaction confirmation after 30 minutes.

If you came to this page from another website, you may want to return to that site (we advise that you don't just use your browser's back button) and restart your activity.

If you stumbled upon this page from the PayPal website, simply click the PayPal logo in the top left corner to return to the UK home page and restart your activity. You might have to log in again.

If you wish to sign up to PayPal, please click the PayPal logo and then click the “Sign up” button.

 

Another person I asked to test has plenty of funds in the right currency in his accound but it was trying to force him to use a credit card.

 

Can anyone help please?

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1 REPLY 1

skier
Advisor
Advisor

Unfortunally we need more info.   Can you provide a URL to the web page that your item button code?   Have you been able to reproduce the issue, perhaps have a friend try your code?

 

Regards,

 

skier

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