Payment notices going to wrong email address

rpoling
Contributor
Contributor

Early last month we added a new email address to our PayPal account and made it our Primary Email - it is verified and it now shows to be the primary address.  But payment notifications are still going to the old email (which is our secondary email), while transfer notices go to the new/Primary email.  How do I get ALL the notices to go to the primary email?

Login to Me Too
1 REPLY 1

profdata
Frequent Contributor
Frequent Contributor

Sounds like you didn't change the paypal e-mail address in your auctions when listing.

 

When listing an item, page one of the listing , near the bottom of the page there is a paypal box where you imput your paypal e-mail address.

 

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.