Password Recovery

Sparky
New Community Member

I have been unable to recover a password for an account setup ages ago.  I have tried every means made available and sort of end up in a loop, but with no password recovery.  So, I setup a new account, my customer cancelled first payment and submitted again and I got a message that that payment posted to the old account and I needed to login.  Back to same problem.  I try calling and cannot get through to a person.  I am beyond frustrated, can anyone help?

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1 REPLY 1

RichAllen
Contributor
Contributor

You need to contact the password recovery team, and then press options 1, 9, 9, that's what I was told when I rang up yesterday on the 0870 number.

 

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