Mass Payment payment statuses

mdavidborden
Contributor
Contributor

I am going to start using the Mass Payment feature, but I can't find information on the different statuses that are returened after submitting the payment.  I uploaded a test file with some email addresses that I knew were not Paypal addresses and I was hoping they would get bounced, but they came back as unclaimed.  What is the difference between denied and unclaimed? 

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skier
Advisor
Advisor

* An unclaimed payment is one that is sent to an email address that is not registered.  If the transaction remains unclaimed for 30 days, it will be returned to the sender.

* A denied payment means your funds were not sent and the Mass Payment was not initiated. This may have been caused by lack of funds on your end.

* Processing means you have requested a mass payment and the disbursements are in the process of completion.

* Processed means that your Mass Payment has been processed and all payments have been sent out.

 

* Completed means that all of your payments have been claimed, or, after a period of 30 days, unclaimed payments have been returned to you.

 

Regards,

 

skier

 

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skier
Advisor
Advisor

* An unclaimed payment is one that is sent to an email address that is not registered.  If the transaction remains unclaimed for 30 days, it will be returned to the sender.

* A denied payment means your funds were not sent and the Mass Payment was not initiated. This may have been caused by lack of funds on your end.

* Processing means you have requested a mass payment and the disbursements are in the process of completion.

* Processed means that your Mass Payment has been processed and all payments have been sent out.

 

* Completed means that all of your payments have been claimed, or, after a period of 30 days, unclaimed payments have been returned to you.

 

Regards,

 

skier

 

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mdavidborden
Contributor
Contributor

Thanks Skier...that was helpful.  I think I have a much better handle on the statuses and timeline.

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Ilkay
Contributor
Contributor

Thank you

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Adamkaye
Contributor
Contributor

What happens to the fees paid to paypal when a payment is returned after 30 days for not being claimed?  I dont believe that I am getting my fees bacll

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