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I need refund help, Refunding to Visa gift card?

New Community Member

I need refund help, Refunding to Visa gift card?

Visa gift cards (The one i'm using on my account now specifically) are not refillable. I used this gift card to pay for a purchase, then when I didn't get the producty, Paypal refunded some money back into my account, and the rest to my credit card. But since you cannot refill my visa gift, there is about $40.00 floating in space now. Can someone help me get it back on the card, or perhaps into my account?

Thanks- Amy

4 REPLIES
Member

Re: I need refund help, Refunding to Visa gift card?

I have the same exact problem, please help. Mine was 23.50, got a refund and it is not there.

Volunteer Advisor

Re: I need refund help, Refunding to Visa gift card?

Unfortunally only PayPal's Customer Service can help you as they are the only ones who can actually look at your account. 

 

 

Regards,

 

skier

Member

Re: I need refund help, Refunding to Visa gift card?

How do you contact them?

Highlighted
New Community Member

Re: I need refund help, Refunding to Visa gift card?

at the bottom of the mail paypal page it a contact us tab... click on that and the 3rd option down click on the contact by phone, it will give you a 6 digit number to use when you call. Enter that number when prompt hen you will be transfered to a rep