I need refund help, Refunding to Visa gift card?

Amy2818
New Community Member

Visa gift cards (The one i'm using on my account now specifically) are not refillable. I used this gift card to pay for a purchase, then when I didn't get the producty, Paypal refunded some money back into my account, and the rest to my credit card. But since you cannot refill my visa gift, there is about $40.00 floating in space now. Can someone help me get it back on the card, or perhaps into my account?

Thanks- Amy

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4 REPLIES 4

Th3SiNz
Contributor
Contributor

I have the same exact problem, please help. Mine was 23.50, got a refund and it is not there.

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skier
Advisor
Advisor

Unfortunally only PayPal's Customer Service can help you as they are the only ones who can actually look at your account. 

 

 

Regards,

 

skier

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Th3SiNz
Contributor
Contributor

How do you contact them?

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sheri
New Community Member

at the bottom of the mail paypal page it a contact us tab... click on that and the 3rd option down click on the contact by phone, it will give you a 6 digit number to use when you call. Enter that number when prompt hen you will be transfered to a rep

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