I have a problem receiving money from ebay?

Robinluobin84
Contributor
Contributor

I am a new seller in eBay, and I received couple email from eBay, said the money already sent to papal, but my papal account never show the transitions, somebody can help?

Login to Me Too
5 REPLIES 5

luvstampin
Contributor
Contributor

Have you upgraded your Paypal account to premier? You will need that to accept Ebay payments.

OR

Are you receiving an email saying they paid but to provide a tracking number and then the money will be put into your paypal account?? If so then this is a scam. Do not ship.

 

Please reply with more details on the emails you received.

 

Also please read about scams and how to protect yourself.

Login to Me Too

Robinluobin84
Contributor
Contributor

I sent all my items by first class mail, and there's no tracking number, because those are DVD, so what should i Do?

Login to Me Too

surplusdealdude
Advisor
Advisor

I think you've been scammed.

 

Did you receive an email saying that the money had been deposited, but you had to input a tracking number for it to be put into your account?

 

If so, the email was fake and you've been scammed, ESPECIALLY if they asked you to ship it express to Nigeria.

Login to Me Too

sandypurins
Advisor
Advisor

If the buyer has paid using PayPal and the payment doesn't show in your PayPal account activity or history page, the payment was sent to an email address which is not linked to your PayPal account.

You may have misspelled your PayPal email address in the payments section of your eBay listing or you may have used an old email address or you may need to confirm your email address.

To check which PayPal email address was used in the eBay listing, click on the "Relist" link for that item and look in the payments section for the PayPal email address.

If you have access to that email address, login to your PayPal account and "Add" the email address to your account. The payment will show up right after you confirm the email address.

If you do not have access to that email address, you will need to ask the buyer to cancel the payment and resend the payment to your correct email address. Send the buyer a PayPal invoice (Request Money) from your PayPal account to make it easier for the buyer to pay.

To check whether the email address needs to be confirmed, login to your PayPal account, click on the "Profile" tab and select the "Email" link in the left hand column. If it's not confirmed, click on the "Confirm" button to initiate the confirmation process.

For future eBay listings, make sure you have the correct PayPal email address in the payments section of each listing... here's a screen shot of that section of the eBay "Sell Your Item" form...

http://img.photobucket.com/albums/v635/dulcinea02/payment03b.gif

Login to Me Too

Robinluobin84
Contributor
Contributor

Problem solved, thank you very much, like you said i was opened an extra account that i dont remember, now i am transfer the money back to my current account, thanks for everything, you are the best!!

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.