flamingorock New Community Member
New Community Member
Posts: 1
Kudos: 0
Accepted Solutions: 0

Help! Double charged.

So, I tried to pay for an item on eBay the other night, and after I hit the confirm payment button an error messaged occurred and said to try again later, so I did. And the same error message occurred. I went to my online bank account and the item was charged twice! However, the seller did not get ANY transaction, not even one. Also, Paypal doesn't even show the transaction.

In a nutshell: The payment that is showing or reflecting on my bank account however not on my PayPal account.

What should I do?

0 Kudos
sandypurins Volunteer Advisor
Volunteer Advisor
Posts: 3853
Kudos: 562
Accepted Solutions: 153

Re: Help! Double charged.

Call PayPal... login to your PayPal account and click on the "Contact Us" link at the bottom of the page... there you will find contact instructions and the PayPal phone number for your account.

0 Kudos
MiKbOmB18 Member
Posts: 3
Kudos: 0
Accepted Solutions: 0

Re: Help! Double charged.

[ Edited ]

I am having the exact same problem only the third time worked because I didn't use a coupon code that I was trying to use. Were you using one? Did you figure out what to do because I may need to do the same thing?

0 Kudos
If you are using Internet Explorer 8 take note. We’ll upgrade our communities in July and if you are using IE8 you won’t have a fully functional experience. Please upgrade your browser to Internet Explorer 9, 10 or 11. There will be no changes to your community experience if you are using IE 9, 10, 11, Chrome, Firefox or Safari.
Welcome, guest
Top Kudoed Authors