Dispute

[Mrspec]

What do I do after canceling a dispute because the seller promised they would deliver my goods, but never did after I closed the dispute. Is there any possible way of getting my money back or reopening the dispute? Please help.

[skier]

You would need to ask a Customer Service associate.

PayPal Customer Service:
US/Canada
1 - 888 - 221 - 1161
or
1 - 402 - 935 - 2050

4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday

Note, If you're trapped in the the phone maze, press Zero.

Regards,

skier

[Mrspec]

Thanks for your help and quick response.

[surplusdealdude]

They're going to tell you that there's nothing to be done.

If you paid with a credit card, file a chargeback with the credit card by calling the customer service number on the back.

[FreshPrince]

Paypal wont do anything, they are only concerned with collecting seller fees. as a buyer you do not make any money for them so they could careless, if they refund your money then they lose their seller fees

[surplusdealdude]

---

@FreshPrince wrote:

Paypal wont do anything, they are only concerned with collecting seller fees. as a buyer you do not make any money for them so they could careless, if they refund your money then they lose their seller fees

---

That's nonsense.

Paypal can't do anything because the rules of the protection plan weren't followed.

You follow the rules, you get the protection.