Dispute resolved but still a negative balance on my account, why?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
First time posting hoping to get some help.
I sold a watch on ebay, buyer paid, I sent the watch, the seller had issues with the watch, he sends it back and because I already made PP purchases, I didnt have enough to cover the buyers original payment, so I told the buyer I'll send a postal money order back to pay for his original purchase price and a second postal money order to cover his postage to send my watch back. Meanwhile he files a claim(on ebay too) on PP, PP took the amount off my balance. Im in the negative, I got the watch, the buyer got his money back and my balance is still negative. How to fix this problem?
- I had sent the photos of the money order to the dispute team.
- i recvd an email stating that the issue has been resolved.
-i called PP and I was told to resolve the issue pending at ebay,my call was transfered to ebay and spoke with a lady rep and resolved the issue, she said she'll close it.
I feel being defrauded here. Please help!!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
At this point there is nothing you can do besides chalk this up as a learning experience. Once you issued a refund outside of PayPal and the original transaction you pretty much backed yourself into a corner.
Better luck next time.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Limited account in About Settings
- Direct Debit taken from Bank Account, money not arrived in About Settings
- Resolution center issues in About Settings
- How to make Layla go into negative balance? in Buying with PayPal
- I get this e-mail from Ana G to paid 69.99 then i get this e-mail today in Access and security