Credit Card Number change

klq
Contributor
Contributor

I have a new credit card number and need to know how to change it.  When I edit the credit card information, there is nowhere that I can click on to change that credit card Number.  Help!

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3 REPLIES 3

Amanda411
Moderator
Moderator

Hi klq,

 

To change your card, you must add your new one and remove the old one.


To add a new credit card or debit card:

  1. Go to the PayPal website and log in to your account.
  2. Click "Profile" at the top of the page.
  3. Click "Credit/Debit Cards" in the Financial Information column.
  4. Click "Add A Card."
  5. Enter the required card information.
  6. Click "Add Card."

If the card you are removing is "Primary," you must designate the new card as the primary card.

 

Amanda

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klq
Contributor
Contributor

Amanda -

 

It sound so simple, however, when I attempt to do exactly as you say, and delete the old credit card and number, here is the message I receive as copied from site:

 

You may not remove your funding source while an authorization is still pending.

 

I have received this msg. each time I have tried and there is no authorization currently pending so I am confused as to why I cannot remove an old credit card.

 

Can you further assist me.

 

 

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resqtech
Contributor
Contributor

Already tried this and it doesn't work...

 

You may not remove your funding source while an authorization is still pending.

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