Continue? Been holding 3 hrs for PP CS rep

finery
Member
Member

I know Paypal is notorious for long phone hold times, but 3 hours is so extreme I'm wondering if my call might have been "misplaced".  Wondering if I'm not actually in the queue.  If my call has landed in some basic hold zone, I may never get a response.

 

I'm reluctant to disconnect and try again after hanging on for so long.  Is there any way to know if I'm likely to ever have my call answered by a Paypal Customer Service Rep?

 

Any and all suggests, ideas, etc. ya'll care to share will be much appreciated.

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2 REPLIES 2

finery
Member
Member

Still holding....

 

Still hoping others might know if there is a way for me to tell if I'm in the queue, please.

Any other thoughts on this are welcome, too.

 

BTW, I know I'm still connected to PP because I'm listening to a loop of "helpful" hints.

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Heather
Contributor
Contributor

Do you have a second telephone?

 

While on hold on the first phone call them from your other phone.

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