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Confusion about funds for shipping label

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Member

Confusion about funds for shipping label

The buyer paid $3 for shipping, which is enough for it. The price of the item was $32.05, which is what was sent to my bank account, but not the $3 for shipping. However, when I go to print the shipping label, it wants to take money from my bank account even though the money for shipping wasn't put into my bank account.

 

What do I do to fix this?

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2 REPLIES
New Community Member

Re: Confusion about funds for shipping label

When I did selling on eBay, if there was ever a problem it just recommended to contact the client and inform them of the issue.

Member

Re: Confusion about funds for shipping label

The money is there! The buyer DID pay $3 for shipping. It says it's there, but for some reason that $3 isn't being applied to the shipping label. Instead, it wants to take it from my bank account whenever I go to print the shipping label.