Can't remember my other account

usecrt
New Community Member

 

 

 

 

 I had a stroke last May and couldn't remember how to log in. I set up another account and used my credit card/debit card. I have since remembered my old info and use it to make payments. But, when I try to use my credit/debit card it says that card is already used by someone. That someone is me. I want to use that card rather than a credit card where I have to pay interest. I don't remember the email address or password of the account. Help! I am maxing out my credit card. Thanks for your time and attention.

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1 REPLY 1

skier
Advisor
Advisor

You need to contact Customer Service for assistance as they can look at your account and assist:

 

US/Canada
1 - 888 - 221 - 1161
or
1 - 402 - 935 - 2050

4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday

Note, If you're trapped in the the phone maze, press Zero.

 

Regards,

 

skier

 

 

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