Available balance upon request of money.

Severno
New Community Member

Well I am new to this and i sold an item on ebay.  They paid and I have the money in my pending balance.  I sent the item and got the number that is on my reciept and typed it into the info on Paypal.  It is still a pending balance.  When does it change to available?  Thanks

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1 REPLY 1

sandypurins
Advisor
Advisor

PayPal will often release the payment 3 days after PayPal can confirm delivery of the item. If the shipping company's website shows the item as delivered and if PayPal has the tracking number and if it's been more than 3 days since the item was delivered, call PayPal to ask if it's sufficient to release the hold.

To call PayPal, login to your PayPal account and click on the "Contact Us" link at the bottom of the page... there you will find contact instructions and the PayPal phone number for your account.

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