payment on hold

glovers71
Contributor
Contributor

i am new to paypal and sold a item put tracking number in lady has recieved item and is happy

i was told by paypal as im new my funds would be on hold for 21 days the 21 days is up and still on hold im not impressed.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@glovers71

 

If its been held for the full 21 days then give customer services a call and they should be able to release it manually for you.

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



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