How do we all stand on pending and on hold transactions.
I had an ebay account for many years and then closed it as I NEVER used it after being 'bitten' by a couple of buyers who claimed they hadn't received items so I LOST a fair amount of money through refunds. you live and learn! so i closed account.
About a year ago I reopened an account. I had no issues, I chose to always send recorded delivery learning from past experience and everything went find, then about 3 months ago, Paypal started 'holding' money from sales for certain lentghs of time. I have above standard rating, always send tracked, 100% feedback but still certain transactions get the money held.
so over December I purchased a few things via Pay After delivery (christmas gifts etc), just after Christmas I had 3 items to return. allw ere returned and marked as received and the refunds all processed on 28th & 31st December and 2nd January - however the monies have come out of my account ands paypal has all the refunds pending on hold!!! no dates of being released... just a vauge - refund pending. because the monies came out of my account I am left in the overdraft. I could cope with this find if a date was given... but no...none!
on top of that... I sold an item on ebay on 28th december, posted it recorded 29th dec. Item reeived by buyer on 2nd Jan... and the money for that item ... which is Over £70 is sitting on hold ountil the 11th January... why as a seller shoudl I be made to wait 21 days to receive payment... its ridiculous
Ive tried calling customer service but of course they're experiencing high volunmes of calls... I emailed but will no doubt receive the money before I get a reply...
argh!! this is very frustrating... any advice?
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