Sent Payment, confirmed in text, seller hasn't received it, not showing up in summary

Tehmaxx
New Community Member

Is this normal?

 

I sent a funds to someone and even confirmed it in the text message and the person I sent it to says it hasn't been recieved and my account doesn't reflect that it's been sent.

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2 REPLIES 2

PayPal_Intars
Moderator
Moderator

Hi Tehmaxx,
 
Welcome to the community forum and thanks for posting.
So sorry to hear this. Are you still experiencing issues? 
Please reach out to the specialist team via email, phone or through Twitter @AskPayPal or via Private Message on our Facebook page at https://www.facebook.com/PayPalUK. They'll be happy to run through this with you in detail and get to the bottom of the issue.

 

Intars

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jain236
Contributor
Contributor

please check the status in your account , it may pending , i have seen this sometime if the recipient is new or has some restriction on his account


@Tehmaxx wrote:

Is this normal?

 

I sent a funds to someone and even confirmed it in the text message and the person I sent it to says it hasn't been recieved and my account doesn't reflect that it's been sent.


 

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