Payment received is still not available but neither on hold

MartaKata
New Community Member

Hi,

I sold an item for only £7 on ebay last December, I posted the item straightaway, changed the status to 'sent', but I still can't withdraw the money, however there were no complains from the buyer. It still says to post it to the adress before it will be. What should I do in this case?

Thanks in advance

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@MartaKata

 

You probably spent it ages ago.

 

If you have funds in your paypal balance then the minute you buy something after those funds were credited paypal will take the payment from your balance first and then anything left over from your normal funding source.

 

So go and click on transactions around the time the payment was credited and see if 1 of them was part funded by that balance.


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Kudos / Solution appreciated.
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