Payment pending

[Mark1978]

Hi I sold a item the other day sent it recorded delivery. The buyer has received it an is happy giving me positive feedback. Pay pal has kept hold of the funds an told me to send proof of my address an passport stuff like that to have account limitations lifted I done all that now they are asking for a receipt for the item I sent an the retailer an phone number before they will release the funds which I don't have anymore what can I do I just seems like a total nightmare now I'm out my goods an now can't get the money that was paid to me help please anyone

[kernowlass]

@Mark1978

Sorry but as this is just a user to user advice forum we can't help you with account issues.

Only customer services can explain why they want that info and what you can do to resolve things.

Your best bet is to give customer services a call  >>

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".