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Hi,
I've been selling and buying quite a few things on ebay lately, however, the funds I received for the latest item I sold are retained?
Let me quote the email I got:
"The money is being withheld temporarily since your Paypal account is new / you've only recently begun selling via Paypal" (roughly translated from German).
Why does this happen now? I feel like they are taking the **bleep** out of me since this is NOT neither first time I am using Paypal nor the first time I am selling on Ebay via this service.
Can anyone shed some light on this?
Cheers
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Hi UncleRunkle,
It sounds like the payment is subject to a payment hold which applies to all PayPal accounts and there is no way we can override this. You will find more information regarding these holds here: http://ow.ly/6eL3302lAhR.
-Donna
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Reasons why you may have returned to the hold as per link above possibly are >>>
1. New seller.
2. Not sold for a while and returned to selling.
3. Dipped star ratings on ebay.
4. Recent buyer disputes.
5. Selling on a different email address or ebay i.d.
6. Suddenly selling a high cost item against normal selling history?
Advice is voluntary.
Kudos / Solution appreciated.
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Thanks for the quick answer!
@kernowlass wrote:
Reasons why you may have returned to the hold as per link above possibly are >>>
1. New seller.
Nope
2. Not sold for a while and returned to selling.
This was true 1 month ago
3. Dipped star ratings on ebay.
Nope
4. Recent buyer disputes.
Nope
5. Selling on a different email address or ebay i.d.
Nope
6. Suddenly selling a high cost item against normal selling history?
Nope - the previously sold items were in the same price range
Also, during the last month or so I bought 3 items off ebay ranging 300 to 400 $ each, but paypal seems to be quicker in taking my money than giving it to me it seems :-/.
Furthermore: I am being charged by ebay / paypal and they STILL withhold the money. I cannot really agree with this kind of practice.
Anyway, thanks a lot for your time!
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Hi UncleRunkle,
It sounds like the payment is subject to a payment hold which applies to all PayPal accounts and there is no way we can override this. You will find more information regarding these holds here: http://ow.ly/6eL3302lAhR.
-Donna
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OK thanks for that, I wasn't able to find this information before. So basically this is a buyer protection mechanism.
Cheers!
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