Payment Not Received

magnifique100
Contributor
Contributor

An Ebay user says they sent me a payment for an item I sent them but I never got it nor is there a record of it in my Paypal account.  They said that Ebay confirmed the payment had been sent so I don't understand what's going on.  Is anyone else having this problem?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@magnifique100

 

 

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.


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