Might a buyer cancel payment after shipping?

cemates
Contributor
Contributor

Hello,

 

I have just sold an online social media account on ebay without any transaction id(because there is non i can provide) so i write username and password as a transation id through paypal (ebay not accepted). The question is buyer has opened his account just today and he paid all money instantly. But money hold by ebay because of my account is also new and i haven't sold 25 listings or something. Can he cancel pending/holded payments in my paypal? 

i have already given all the login credentials to him...

 

Thank you in advice,

 

best

Login to Me Too
1 REPLY 1

PayPal_Rachael
PayPal Employee
PayPal Employee

Hi cemates,

Thanks for posting.

It is not possible for the buyer to cancel the payment as long as you are seeing it in your pending balance and have the option to add tracking. If they do not receive their item or it is not as described they can open a case to report this. What is important is that you make sure you are protecting yourself as a seller. You will find more information on our seller protection here https://www.paypal.com/webapps/mpp/paypal-safety-and-security .

I hope this helps.

Rachael

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.