Funds on Hold for 21 days?!

IntrovertedMe
Contributor
Contributor

I am very angry. I've been selling items for a good year now and funds have always been released right now. Now all of a sudden I have this funds on hold for 21 days and won't get it until 5th of Jan 2015! This has never happened before and I have contacted Paypal via email but it always says the same thing.

 

I also did what was suggested by getting my funds released earlier. I shipped the item even though funds were still on hold and the buyer should get the item before Xmas. I receive positive feedback on all the items I have sold.

 

So I have no clue as to why this has happened suddenly.

 

Very frustrarted. Surely this isn't legal?

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

Info in link below >>

 

http://sellerupdate.ebay.co.uk/autumn2013/changes-payment-holds


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FreidaK
Member
Member
Don't feel too bad - I've been a customer since BEFORE 2004 and they put a rolling reserve on my account too! A 90 DAY RESERVE!!? I've NEVER had a customer complaint or reverse of payment, nothing. I'm thinking it must be my PERSONAL credit score? I don't appreciate this but I don't think it will help to complain, idk. Have you received any help with this(besides the link given)? I've NEVER had an eBay complaint either...
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IntrovertedMe
Contributor
Contributor

Well, the good news is they released my funds two days ago.

 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

Smiley Happy


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