unable to change customer service address

moggiemix
Contributor
Contributor

I am unable to change the customer service email address on my business information page. I keep getting this message in red.

 

We're sorry, we are not able to process your request. Please check your entries and try again.

 

I've emailed paypal but all I get is an automated email in return with loads of unrelevant unhelpful information and a phone number to call if I still have a problem. The trouble is I have disabilities which prevent me from using the phone hence my 'online' business. Does any one know what I can do to make the email address change stick. Thanks

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