returning unwanted goods

jill079
Contributor
Contributor

I have received refunds from good from "Strong Current Enterprises Limited",which were not as described. I now keep getting emails from "FreeseeTV" to return goods to them. How do I know if this is the same company or partner. I have requested a "Retuns Label" but they are ignoring it. What should I do? I don't want to send goods to a phoney address and then get caught for not returning to original seller.

Jill 079

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PayPal_Siobhan2
Moderator
Moderator

Hi jill079,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

If you have opened a claim for this transaction and you have been asked to return the item please only return it to the address PayPal provided to you via email. This will be a verified address for the merchant.

 

- Siobhan

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PayPal_Siobhan2
Moderator
Moderator

Hi jill079,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

If you have opened a claim for this transaction and you have been asked to return the item please only return it to the address PayPal provided to you via email. This will be a verified address for the merchant.

 

- Siobhan

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jill079
Contributor
Contributor

Hi Siobhan2

I have had no request to return by pay pal or seller.

So will hang on to the antenna's for 1 month then dispose of them.

regards and thanks

Jill079

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Stringwells
Contributor
Contributor

Have you paid for the items via Paypal?

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