resolution center

20140
Contributor
Contributor

how do you actully get to the resolution center to file a case

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@20140

 

Click on 'resolve a problem in the resolution centre' link lower left of your paypal summary page.


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20140
Contributor
Contributor

i did that but it would only let me go forward as a fraud case,i need to open a case for a faulty item,

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kernowlass
Esteemed Advisor
Esteemed Advisor

@20140

 

How did you pay?

 

1. Money request.

2. Invoice.

3. Website checkout.

4. Send money > goods / services.

5. Send money > family / friends.

 

How did you FUND that payment.


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Kudos / Solution appreciated.
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20140
Contributor
Contributor

paid for an item on e bay through pay pal,so e bay cannot do anything as its just after the 30 days,i asked the seller for a return and they refused,so now my only option is pay pal 180 day.

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