refund

[Raina_J]

Hello, I have returned an item I bought on ebay and the seller issued a refund on October 16th but I have not received the refund. I paid the item using a card. Is it the normal delay? And I have a paypal transaction number which is 2D127321U5057535S.

[kernowlass · Accepted solution]

@Raina_J

Don't post any personal info etc on here as this is a community forum and not customer services.

However >>

If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (paypal say allow 30 days but I have never waited longer than a week for mine).

[Delanie]

I've got this same problem, I'm awaited a refund from eBay that was issued on 18/10 so they tell me but I can't see it on my PayPal account anywhere &I it's not in my bank account

[kernowlass]

@Delanie

Did you read my post above yours??