refund pending

Bigwull
Contributor
Contributor

I have received a refund from a seller, on 20th May, but it has not been credited to my account, as it has Pending over it i,ve contacted the seller and have been told that paypal took the refund from the automatically..and it came out of their balance, Why is it not been credited to me

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Bigwull

 

How did YOU fund the paypal payment that was refunded?

 

Bank transfer or debit card? And how long ago was it that you paid?


Advice is voluntary.
Kudos / Solution appreciated.
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Bigwull
Contributor
Contributor
I paid for the item from my PayPal account as it was in credit,I made the payment on the day I won the item which was the 6 th May..the item was not as described and the seller agreed to its return,the seller made the refund on the 20th May and since then it is Pending
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Bigwull
Contributor
Contributor
Hi, good news,I awoke this morning to a message from eBay and PayPal informing me that my refund was now in my account,there was no explanation as to why it took so long to get there,but at least I got it, thankyou for your time,
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