preventing payment

[girlsandbikes]

i have received an email telling me that a purchase not made by anyone in our household is being paid for(£35)  via paypal. There is a link to check production status of the item but obviously i am not going to click that in case it is a virus.

How do i prevent paypal from making a payment to a fraudulent acount ?

[kernowlass]

@girlsandbikes

Its a spoof, DO NOT USE ANY LINK.

Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2