paypal direct debit issue
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Hi
I had setup a new direct debit but something went wrong as I was given bad advise from a paypal adviser so I set up a new one. This was on Sunday. I made a purchase of £25 but paypal still havent taken it from my bank account. Paypal have also limited my account so I cant make any other purchases via IBT and can only use my back up source.
Why would paypal not take this payment yet and limit my account?
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Hi greenbrucelee,
I am sorry to hear this has happened . It would normally take 2 - 3 business days for the payment to leave your account. As we are unable to see or discuss your account through the Community, you should try contacting us directly via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK and we can look into this further for you.
Thanks
Martin
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