cannot confirm my bank card

mariastanfield
Contributor
Contributor

Hello. paypal keep taking £1.00 out of my bank account with the 4 digit code to confirm my card. When i click the little 'bell' symbol in the top right to confirm my card with the code it gives me no option to type the code in to confirm my card. this has been happening for 3 months and the charges are still being made to my bank account. how do i confirm my card?!?!? i am considering deactivating my whole account because of these constant charges.

Any help would be muc appreciated. Thank you.

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2 REPLIES 2

PayPal_Intars
Moderator
Moderator

Hi mariastanfield,
 
Welcome to the community forum and thanks for posting.
Are you still experiencing issues confirming your card? 
Please reach out to the specialist team via email, phone or through Twitter @AskPayPal or via Private Message on our Facebook page at https://www.facebook.com/PayPalUK. They'll be happy to run through this with you in detail and get to the bottom of the issue.

Intars

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mariastanfield
Contributor
Contributor
Thank you. I had to ring up twice but it's sorted now. Thank you anyway
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