account frozen due to account details

jimster76
Contributor
Contributor

hey all

I have recived a message from paypal asking me to update my details.

I have done so and it is still requesting me to oi it even tho when i go to the page in question it says we have evrything.

And i still cant acccess my funds?

Login to Me Too
1 REPLY 1

PayPal_Dian
Moderator
Moderator

Hi Jimster76, 

 

Thank you for posting your question in our Community and welcome. I am afraid that we can only provide general information here. I would advise to contact us so that we can review your account and check what we would need in order to resolve this. You can use the 'Help & contact' link at the bottom of each page or you can contact us on Twitter @askPayPal or on Facebook

 

Dian

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.