Unable to update expired credit card

Ornella34
New Community Member

Is anyone else having difficulties in updating an expired credit card.  I've tried several times over the last few days and just keep getting this messasge:  "We're sorry, we're not able to process your request. Please try again later."

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2 REPLIES 2

BigJohn563
New Community Member
Yeah me too it is absolute carnage
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PayPal_Siobhan2
Moderator
Moderator

Hi Guys.

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

I would suggest adding the card as "New" rather than "Update". Once you have added and confirmed the new card, you should be able to delete the expired card.

 

- Siobhan

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