cancel
Showing results for 
Search instead for 
Did you mean: 

Refund

SOLVED
Highlighted
New Community Member

Refund

If I buy something offline, from a private seller (not a business or website) and I don’t receive my product am I still eligible for a refund from PayPal? I will be paying through paypal
Tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: Refund

@Siani-

 

As long as you pay using the send money > goods / services option and NOT the personal / gift option you are covered by buyer protection.

Or you can get the seller to send you a money request or an invoice and be covered.

 

But buyer protection is not a 100% coverall so your best bet is to read up on it to make sure you qualify. eg if you buy a watch and in the item description put just 'watch' then he could send you a toy watch and you may not be covered for 'item received but not as described' as he sent you what was described ie a watch.

1 REPLY
Volunteer Advisor

Re: Refund

@Siani-

 

As long as you pay using the send money > goods / services option and NOT the personal / gift option you are covered by buyer protection.

Or you can get the seller to send you a money request or an invoice and be covered.

 

But buyer protection is not a 100% coverall so your best bet is to read up on it to make sure you qualify. eg if you buy a watch and in the item description put just 'watch' then he could send you a toy watch and you may not be covered for 'item received but not as described' as he sent you what was described ie a watch.