Refund
Newbiedoo
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Posted on
Jun-12-2017
01:37 PM
I withdrew some money to my bank account (Natwest) a few hours ago. I've just logged in to paypal to check the status and it says the bank has refunded it back to paypal. Why could this be? Can I try to withdraw it again?
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Newbiedoo
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Jun-12-2017
01:41 PM
PayPal_Martin
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Jun-16-2017
08:25 AM
Hello Newbiedoo,
Welcome to our Community.
As we are unable to see or discuss your account through the Community, you should try contacting us directly via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK and we can look into this further for you.
Please make sure the bank details match the detail sregistered on PayPal, the name should match. The Direct Debit instructions relate to the use of the bank as funding source, we also use that to verify the ownership of the bank account.
Thanks
Martin
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