Refund help

Paulapo55
Contributor
Contributor
Hi I recieved a refund from a seller it is showing in my paypal activity but hasnt gone in to my bank account. When i click wothdraw it says no funds available. Ive checked my bank an nothing has gone in i had wrong card details on my account as i lost my card could this be why but my bank account detials are.on. i have made two purchases an doubled checked an they have been taken from my bank account . Not the amount refunded . Is there a problem or is it just because of my card Thank you
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Paulapo55

 

Did you fund the payment that was refunded from your bank account via bank transfer OR a debit card?

 

If it was a debit card then refunds won't go to your paypal balance, they will automatically go back to your debit card but take about a week to complete.


Advice is voluntary.
Kudos / Solution appreciated.
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Paulapo55
Contributor
Contributor
Hi im not sure it could possibly of been my.bank card . So would.paymemt of been put back to the seller with my card not being correct
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