Pending payment

lucybuster00
Contributor
Contributor
Bought a suitcase paid by PayPal still haven't received yet been 5 days ....due to my payment pending? Why is this as there are sufficient funds in my account ........need my purchase for next week as go on holiday ..could someone help me please and thanks
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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@lucybuster00

 

Pending to a company?

Pending echeque with a clearance date?

Pending with a cancel option?

Pending to an Ebay or private sale?

 


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lucybuster00
Contributor
Contributor
Ordered an item off ted baker website....bit concerned won't be here for my holidays already been waiting 5 days
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kernowlass
Esteemed Advisor
Esteemed Advisor

@lucybuster00

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.

Suggest you contact the company and tell them to get a move on.

 

Have a nice holiday.


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Kudos / Solution appreciated.
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lucybuster00
Contributor
Contributor
Thanks for your help will be ringing them today😊
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