Pending payment

Alanabanana116
New Community Member
My paypal app lists a payment I made as pending but also as completed. When I check on the website though its just listed as completed. Is this a mistake on the app or am I going to be charged twice? The money has still to come out my bank account too.
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1 REPLY 1

PayPal_Intars
Moderator
Moderator

Hi Alanabanana116,

Welcome to the community forum and thanks for posting.

 

It sounds that you've used your bank account to pay. When you use your bank account to pay, an 'Instant Bank Transfer' becomes your funding source. Despite this name, the money actually takes 5-7 working days to clear from your bank. The reason the payment to your seller completes instantly is because we fund this on your behalf and wait for your bank transaction to clear. Once the money has cleared from your bank, it should show complete on the website and in our app.

 

I hope this helps,

 

Intars

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