Paypal app producing blank screen instead of log in page

Needle
Contributor
Contributor

I bought a new reader a few months ago, when attempting into the paypal here app my Samsung phone screen just goes blank. This does not always happen but does on the majority of attempts. I am having the same problem with my Tablet. I updated my reader from the older one to a contactless version because of this problem and was told tye reader was too old. Not a happy bunny at present Thinking I may change to another type of card reader.

 

Anyone any advice

 

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1 REPLY 1

PayPal_DavidR
Moderator
Moderator

Hi there,

 

Welcome to the PayPal Community.

 

I recommend you reach out to PayPal Here directly on freephone <removed>.

 

-David R

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